Graduate Students

RESOLVED: Access issues in myCourses

sara.distefano@mcgill.ca — Wed, 23 Aug 2023 20:42:25 +0000

We are currently experiencing access issues in myCourses that may affect some students and instructors. Our team is actively working to resolve the problem. Thank you for your patience, and we will provide updates as soon as possible.

Fujifilm hybrid camera - Student Digital Experience Survey

sara.distefano@mcgill.ca — Thu, 21 Aug 2025 15:26:09 +0000

Welcome to a new term! The Student Digital Experience Survey is now open to all ��ñ�� students for a chance to win a Fujifilm Instax mini Evo instant camera (film included).

How to enter:

Take our Student Digital Experience Survey.
Be sure to read the Contest rules (attached below).
Submit before Thursday, October 2, 2025 at 5:00 pm.

Good luck!

Changes to IT Services equipment loans – What you need to know.

stephane.boivin@mcgill.ca — Thu, 14 Aug 2025 13:51:46 +0000

��ñ��’s IT Services equipment loans will be reduced to better reflect current needs and available resources. Starting August 18, 2025, only a limited selection of commonly borrowed equipment will remain available: laptops and wireless microphones.

This initiative supports efforts to optimize resources and modernize services in line with Horizon ��ñ��.

During this transition, equipment pick up will continue to be available by appointment.

Update concerning Workday and data security

james.c.martin@mcgill.ca — Tue, 19 Aug 2025 20:25:33 +0000

Workday has informed us of a phishing campaign that targeted many large organizations, including Workday. This led to unauthorized access to one of their third-party platforms, Workday’s Customer Relationship Management (CRM) software. There is no indication that ��ñ�� employees’ personal information and HR related information stored in ��ñ��'s Workday system were accessed during this incident.

Nevertheless, we are doing our due diligence to investigate, and we are taking all necessary precautions to safeguard our systems and information.

Open Science Office Hours - – Imaging and Workflows

admin — Tue, 19 Aug 2025 15:10:51 +0000

Atelier "Imagerie et flux de travail"

Cet atelier sera présenté en anglais.

Lundi, le 22 September 2025
16 – 17 h HNE

En ligne, sur Zoom.

Secure version of Microsoft Copilot available to ��ñ�� community!

jessica.jones2@mcgill.ca — Thu, 27 Jun 2024 18:01:49 +0000

��ñ�� offers a secure version of Microsoft Copilot Chat that protects our data using Commercial or Enterprise Data Protection (secure). Microsoft Copilot Chat, formerly known as Bing Chat or Bing Chat for Enterprise, is an AI tool built into Microsoft Edge.

By engaging with the Microsoft Copilot AI chatbot, you can:

VPN Service Restored

paul.espinosa@mcgill.ca — Wed, 20 Aug 2025 14:57:53 +0000

Update: Wednesday, August 20 - 11:50am

The VPN service issue affecting staff and students has now been resolved. You should be able to connect as usual.
If you continue to experience any problems, please reach out to the IT Help Desk for assistance.
Thank you for your patience while we worked to restore service.

Original message:

Report suspicious emails from your ��ñ�� Inbox

stephane.boivin@mcgill.ca — Mon, 14 Jul 2025 14:20:47 +0000

You can quickly report a suspicious email using the Report Junk or Report Phishing buttons available in Microsoft Outlook, whether you’re using the desktop app, mobile app, or Outlook on the web.

Service Alert Update: Minerva intermittent access issues have been resolved

paul.espinosa@mcgill.ca — Thu, 14 Aug 2025 17:28:29 +0000

Update - Thursday, August 14, 2025 - Afternoon:

Staff and students can now access Minerva without any issues.

Original announcement:

Staff and students may currently experience difficulties accessing Minerva. Our IT Services team is actively working to resolve the issue. We appreciate your patience and will provide updates as soon as possible.

Some users may be unable to browse the web from home

kristin.mueller-heaslip@mcgill.ca — Tue, 05 Jul 2022 14:03:00 +0000

Some users are currently unable to browse the web from home. The IT team is actively investigating the issue and working to restore normal service as quickly as possible.

If you are affected, please contact the IT Service Desk for assistance.

Updates will be shared as they become available. We appreciate your understanding.

The brand new “It Takes All of Us” course completion Award!

stephane.boivin@mcgill.ca — Wed, 23 Jul 2025 19:38:05 +0000

Starting July 29th, 2025 , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.

More information

The IT statistics and project dashboard are now available!

stephane.boivin@mcgill.ca — Mon, 02 Jun 2025 17:49:08 +0000

Français ci-dessous

IT Services strives to create seamless and engaging digital experiences for the ��ñ�� community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.

IT Services' 2024 Annual Report now available! / Le rapport annuel 2024 du service des TI est maintenant disponible !

jessica.jones2@mcgill.ca — Thu, 28 Mar 2024 19:54:23 +0000

As ��ñ��’s new CIO, Paul Chamberland says IT Services strives to “create seamless and engaging digital experiences” for the ��ñ�� community. From tools that help students succeed to infrastructure upgrades and security enhancements, read the 2024 IT Services Annual Report to discover how we’re driving innovation and supporting students, faculty, and staff.

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Have you spotted these clues in your ��ñ�� email?

james.c.martin@mcgill.ca — Mon, 20 Jan 2025 21:46:13 +0000

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your ��ñ�� email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Resolved: Copilot file upload limit

sara.distefano@mcgill.ca — Wed, 26 Feb 2025 18:28:08 +0000

Resolved.

Please be advised that MS Copilot chat is only allowing file uploads up to 1MB at this time. Microsoft is investigating the matter, and we will communicate any updates we receive.